Crew Stories

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Crew Stories

LifeFlight of Maine’s crew is made up of medical, aviation, communications, and administrative teams that work together seamlessly to provide the highest quality care to our patients.

They work tirelessly 24/7/365, caring for the people of Maine with extraordinary compassion, clinical acumen, and a fierce dedication to service. Since 1998, LifeFlight of Maine teams have cared for more than 33,000 patients, and in the past year, have transported an average of six patients every day. 

Featured Crew Member

Jeremy Bean

LifeFlight of Maine’s Communications Supervisor

LifeFlight of Maine Communications Supervisor Jeremy Bean sitting at his desk, surrounded by six monitors showing maps and landing zone information

When the public thinks of LifeFlight, they picture the signature green, white, and gold aircraft, and the crew members who transport critically ill patients. But before the medical crew can do their work, Jeremy Bean and his team are doing theirs. As MedComm’s Communication Supervisor, Bean has been orchestrating transports for LifeFlight for 15 years. 

He and his crew work 12 hours shifts, 24/7, dispatching nearly 50,000 calls a year from the Communications Center at LifeFlight’s Bangor base. 

In addition to arranging critical care transports for LifeFlight, the MedComm  team services three ground ambulance programs and also work closely with DHARTCOMM from Dartmouth-Hitchcock Hospital in Lebanon, New Hampshire, and Boston MedFlight Communications from Bedford, Massachusetts to provide transport to and from hospitals in New Hampshire, Vermont, and Boston.

Bean says the job can be demanding, but he wouldn’t trade it. 

“I like helping people, which is what got me into EMS to start with, and also being able to work with some of the best in the EMS field.”

It’s a job that requires an understanding of the complex network of emergency responders In Maine. MedComm specialists works with EMS, police, fire, and game wardens to coordinate scene calls. They also help to coordinate landing zones, provide transport to and from landing zones; locate temporary landing zones in rural areas for logging, ATV, snowmobile, or hiking accidents; and orchestrate the many services required to help critically injured patients in their time of need.

Like many others in his profession, Bean started as an emergency responder.  He received his EMT-B license in Bangor and worked on an local ambulance crew as well as for Capital Ambulance. 

Bean’s home life is equally busy. He’s married with five children between the ages of 16-25. In his moments of downtime, Bean enjoys travel and bass fishing from his kayak.