LifeFlight Job Openings

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LifeFlight Job Openings

LifeFlight of Maine is always looking for highly skilled, motivated, and compassionate professionals across all of our disciplines, clinical care, aviation, and communications. LifeFlight is an elite but humble team that works to support all of Maine’s emergency care EMS and hospital clinicians and public safety professionals with aviation and ground critical care medicine.


Flight Nurse

Reports To: Base Manager

Location: Bangor, Lewiston, Sanford

Job Summary

The LifeFlight of Maine RN is responsible and accountable for transporting and stabilizing
critically ill or injured patients from on scene calls and interfacility transports to tertiary
institutions. The LifeFlight of Maine RN is required to plan and provide care based on his/her
assessments of critically ill patients working under the standards and protocols approved by the
Medical Director. Use of these standards and protocols may require implementation of critical
care without the presence of a physician, but with contact through telephone or radio. This
includes the performance of invasive procedures, interpretation of diagnostic studies, and
administration of appropriate medications and IV fluids in accordance with established medical
protocols and the Maine Nurse Practice Act. The flight RN is part of a team with the Flight
Paramedic, who together act as the patient’s advocate and liaison with pre-hospital care
providers to assure air transport safety. The LifeFlight of Maine RN is responsible and
accountable for knowledge and care of air medical equipment, communications by radio,
telephone, dispatch protocols, and Maine EMS system and protocols.

Interested candidates should submit a resume by mail or email to LifeFlight of Maine:
Chuck Hogan 
189 Odlin Road, Bangor, ME 04401
cwhogan@lifeflightmaine.org

Qualifications

  • Current licensure as a RN in Maine.
  • A minimum of 3 years, (no less than 4000 hours), recent and relevant Critical Care. Must demonstrate primary patient responsibilities for the following areas: cardiac arrest, multi-system trauma management including shock and severe head injury. Other patient responsibilities such as: complex cardiac patients requiring homodynamic monitoring, IABP management, and respiratory complications requiring mechanical ventilation are preferred.
  • Current BCLS, ACLS and PALS or equivalent certifications.
  • CCRN/CFRN preferred. Previous Flight Nurse Experience preferred.
  • Must meet physical requirements of LifeFlight of Maine.
  • Must demonstrate excellent communication and written skills.
  • Must demonstrate excellent leadership and public relation skills.
  • No active disciplinary actions currently on applicant’s employee record.
  • Demonstrates a clear understanding of LifeFlight’s mission and goals.
  • Must be willing to complete required training for Flight Nurse Position.
  • Demonstrates a willingness to work as a team member to fulfill the missions of LifeFlight.
  • Must meet weight restriction (<220 lbs).

Responsibilities

  • Demonstrates competency in critical assessments, efficient and effective decision making skills, implementation of specific and effective interventions for the critically ill or injured patients from neonate to geriatric patient population.
  • Accepts responsibility of identification and fulfillment of his/her own learning needs and the completion of the required educational activities. Accepts responsibility for demonstrating professional leadership and supports the LifeFlight mission goals and objectives
  • Maintains skills through participation in education requirements, successful completion of required annual competency skills and the annual requirement for clinical hours.
  • Provides a minimum of eight hours annually teaching and/or facilitating required educational requirements and skill competencies.
  • Demonstrates effective team building skills and assists colleagues with development and application of conflict resolution and self- direction skills.
  • Fosters an environment of professional practice through open, supportive and productive interpersonal communications and encourages all staff to utilize maximum capabilities.
  • Maintains effective communication skills by interacting effectively under stress, utilizing a constructive approach to interact and provide feedback to other team members.
  • Receives positive ratings from colleagues, patients, families, referring staff, and physicians regarding their interactions
  • Demonstrates leadership in seeking alternative methods of delivering care/services in order to improve quality and/ or reduce cost.
  • Demonstrates the ability to maintain a level of physical fitness, agility and adaptation to a wide variety of stimuli and stress that ensures the safe function in and around the aircraft or ambulance, scene sites and harsh environmental conditions.
  • Successful completion of annual physical agility and strength and consistently meets weight limitations and requirements.
  • Active participant in appointed committee and performance improvement program as demonstrated by completion of required audits and quarterly attendance at QI meetings.
  • Customer Service maintains a pleasant and helpful demeanor and professional attitude with both internal and external customers at all times.
  • Obtains Certification (CFRN or CCRN) within 18 months of hire and maintains certification throughout employment

Organizational Requirements

  • Appearance is neat and clean and adherence to dress code in the patient care environment as well as when representing LifeFlight of Maine at public functions.
  • Completes annual education requirements.
  • Maintains regulatory requirements.
  • Reports to work on time and as scheduled, completes work within designated time.
  • Wears identification and carries government issued identification while on duty.
  • Attends required annual educational, organizational and safety meetings.
  • Attends at least 75% staff meetings annually. Reads and returns all monthly staff meeting minutes.
  • Represents the organization in a positive and professional manner.
  • Demonstrates the willingness and flexibility to be available on both shifts as well as complete call as required.
  • Complies with all organizational policies regarding ethical business practices.
  • Communicates the mission, ethics and goals of the facility
  • Maintains confidentiality of information at all times. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consent
  • Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.
  • Performs job duties in a manner that maximizes expense control. Uses supplies, equipment, and utilities in an expeditious manner. Recommends methods to control costs while maintaining a high degree of customer service. Performs job tasks efficiently and effectively resulting in no unplanned overtime.


Flight Paramedic

Reports To: Base Manager

Location: Bangor, Lewiston, Sanford

Job Summary

The LifeFlight of Maine Paramedic is responsible and accountable for transporting and stabilizing
critically ill or injured patients from scene calls and inter- facility transports to tertiary care
institutions. The LifeFlight of Maine Paramedic is required to plan and provide care based on
his/her assessments of critically ill patients working under the standards and protocols approved
by the Medical Director. Use of these standards and protocols may require implementation of
critical care therapy without the presence of a physician, but with contact through telephone or
radio. This includes the performance of invasive procedures, interpretation of diagnostic studies,
and the administration of appropriate medications and IV fluids in accordance with established
medical protocols and EMS protocols. The LifeFlight of Maine Paramedic is part of a team with
the flight nurse, who together act as the patient’s advocate and liaison with pre-hospital care
providers to assure air transport safety. The LifeFlight of Maine Paramedic, is responsible and
accountable for knowledge and care of air medical equipment, communications by radio,
telephone, dispatch protocols and Maine EMS system.

Interested candidates should submit a resume by mail or email to LifeFlight of Maine:
Attn: Chuck Hogan 
189 Odlin Road, Bangor, ME 04401
cwhogan@lifeflightmaine.org

Qualifications

  • Current licensure as a Paramedic in Maine.
  • Three years (no less than 4000 hours) recent and relevant EMS paramedic experience, and must demonstrate primary patient responsibility in the following areas: cardiac arrest, multi system trauma management including shock and severe head injury, severe airway compromise, complex cardiac calls, and environmental emergencies.
  • Current BCLS, ACLS, PALS, PHTLS/BTLS (advanced).
  • Previous Flight Paramedic experience is preferred.
  • FP-C preferred
  • Must meet physical requirements of LifeFlight.
  • Must demonstrate excellent communication and written skills.
  • Must demonstrate excellent leadership and public relation skills.
  • No active disciplinary actions currently on applicant’s employee record.
  • Demonstrates a clear understanding of LifeFlight’s mission and goals.
  • Must be willing to complete required training for Paramedic, LifeFlight of Maine.
  • Demonstrates a willingness to work as a team member to fulfill the missions of LifeFlight.
  • Must meet weight restriction (<220lbs).

Responsibilities

  • Demonstrates competency in critical assessments, efficient and effective decision making skills, implementation of specific and effective interventions for the critically ill or injured patients from neonate to geriatric population.
  • Accepts responsibility of identification and fulfillment of his/her own learning needs and the completion of the required educational activities. Accepts responsibility for demonstrating professional leadership and supports the LifeFlight mission goals and objectives.
  • Maintains skills through participation in education requirements, successful completion of required annual competency skills and the annual requirement for clinical hours.
  • Provides a minimum of eight hours annually teaching and/or facilitating required educational requirements and skill competencies.
  • Demonstrates effective team building skills and assists colleagues with development and application of conflict resolution and self-direction skills.
  • Fosters an environment of professional practice through open, supportive and productive interpersonal communications and encourages all staff to utilize maximum capabilities.
  • Maintains effective communication skills by interacting effectively under stress, utilizing a constructive approach to interact and provide feedback to other team members.
  • Receives positive ratings from colleagues, patients, families, referring staff, and physicians regarding their interactions.
  • Demonstrates leadership in seeking alternative methods of delivering care/services in order to improve quality and/or reduce cost.
  • Demonstrates the ability to maintain a level of physical fitness, agility and adaptation to a wide variety of stimuli and stress that ensures the safe function in and around the aircraft or ambulance, scene sites and harsh environmental conditions.
  • Successful completion of annual physical, physical agility and strength and consistently meets weight limitations and requirements.
  • Active participant in appointed committee and performance improvement program as demonstrated by completion of required audits and quarterly attendance at QI meetings.
  • Customer service maintains a pleasant and helpful demeanor, and professional attitude with both internal and external customers at all times.
  • Obtains Certification (FPC) within 18 months of hire and maintains certification throughout employment.

Organizational Requirements

  • Appearance is neat and clean and adherence to dress code in the patient care environment as well as when representing LifeFlight of Maine at public functions.
  • Completes annual education requirements.
  • Maintains regulatory requirements.
  • Reports to work on time and as scheduled, completes work within designated time.
  • Wears identification and carries government issued identification while on duty.
  • Attends required annual educational, organizational and safety meetings.
  • Attends at least 75% staff meetings annually. Reads and returns all monthly staff meeting minutes.
  • Represents the organization in a positive and professional manner.
  • Demonstrates the willingness and flexibility to be available on both shifts as well as complete call as required.
  • Complies with all organizational policies regarding ethical business practices.
  • Communicates the mission, ethics and goals of the facility
  • Maintains confidentiality of information at all times. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consent
  • Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.
  • Performs job duties in a manner that maximizes expense control. Uses supplies, equipment, and utilities in an expeditious manner. Recommends methods to control costs while maintaining a high degree of customer service. Performs job tasks efficiently and effectively resulting in no unplanned overtime.

Air Communications Specialist 

Reports To: MedComm – New England’s Medical Access Point, LLC

Location: Bangor

Job Summary

This posting is for a LifeFlight of Maine Air Communications Specialist at MedComm – New England’s Medical Access Point, LLC in Bangor, ME. MedComm is the largest private ambulance dispatch center in Maine. This position is responsible for: receiving emergent and non-emergent transportation requests, scheduling calls and dispatching ground transport vehicles; and receiving and managing requests for air ambulance assets for LifeFlight of Maine.

Interested candidates should submit a resume by mail or email to:
MedComm 
Attn: Brian Porter, Communications Center Manager
189 Odlin Road
Bangor, ME 04401 blporter@northernlight.org

Qualifications

  1. High School Diploma, GED or international equivalent
  2. Unrestricted ability to work in the United States 
  3. Superior customer service skills 
  4. Basic computer literacy including use of email, word processing, and internet usage 
  5. Ability to work effectively in a team environment 
  6. Ability to sit for long periods of time 
  7. Ability to lift 10 pounds
  8. Experience in ambulance / 911 dispatching, flight communications, call center work is preferred

Responsibilities

  1. Receive requests for service from hospitals, care providers, nursing facilities, public safety agencies and the general public and enter the data into a computer aided dispatch system 
  2. Use available software, maps and tracking systems to dispatch appropriate vehicles, provide directions, and monitor vehicles.
  3. Monitor radio communications for updates to vehicle status and use proper radio etiquette. 
  4. Flight follow air assets using available software, maps, and tracking systems.
  5. Work in a team environment to assure the most efficient service is delivered.
  6. Interface with clients and customers in a professional manner at all times.
  7. Deliver best-in-class quality and customer service efficiently and represent clients’ values.

Hours

This position is a regular, full time position (36-48 hours per week). Nights, weekends, and some holidays are required. 

Benefits

Full-time employees at MedComm qualify for benefits including an employer sponsored health plan, paid time off, dental plan, long-term and short-term disability, overnight shift differential, and more

All employees may be subject to pre-employment background screening as allowed by applicable state and federal laws.

MedComm is an equal opportunity employer and selects candidates based on qualifications, experience and potential to succeed.


Fixed Wing First Officer (FO)

Reports To: Assigned Base Lead Pilot

Location: Primary: Bangor

Job Summary

The Fixed Wing First Officer (FO) shares responsibility for the safe and efficient conduct of a flight assignment. The First Officer assist the Captain in determining whether to accept or decline a flight assignment based on weather conditions or other factors that may impact the safety of flight. Although the Captain works in conjunction with the First Officer to plan and safely execute flight requests, the Captain is the final authority for the safe operation of the aircraft. Works collaboratively with other members of the flight program.

The FO will promote a Just and Accountable Culture, teamwork and strong Crew Resource Management and work collaboratively with other members of the flight program to complete assigned and requested tasks.

Interested candidates should submit a resume by mail or email to:
Attn: Farrah Fidler, SHRM-CP, PHR
HR, Finance, & Compliance Manager, LifeFlight Aviation Services
189 Odlin Road, Bangor, ME 04401
ffidler@lifeflightmaine.org

Responsibilities

Aviation Operations and Safety

  1. Plans flight assignments and obtains briefing information regarding purpose of the flight, weather, operating procedures, NOTAMS, runway conditions, and special instructions.
  2. Complies with all FAA Regulations, The General Operating Manual (GOM), safety manual, training manual and all other LFAS policies and procedures.
  3. Assists Captain in conducting a start of shift briefing with the assigned medical, communications and ground personnel.
  4. Prepares flight plan considering such factors as altitude, terrain, weather, range, weight, airport facilities and navigational aids. Utilizes the GOM in determining weather minimums to accept a flight assignment. Utilizes QRH and/or Aircraft Flight Manual to determine aircraft performance and runway requirements.
  5. Ensures at the beginning of the shift that the aircraft preflight is complete, loaded, equipped, serviced, and fueled for a flight assignment.
  6. Completes a walk around inspection of the aircraft at the discretion of the Captain.
  7. Supervises and assists loading and distribution of cargo and passengers and determines that weight and balance is within prescribed limitations per the utilized method of aircraft weight and balance or the approved rotorcraft flight manual.
  8.  Ensures cargo is properly secured and emergency equipment is aboard.
  9. Files, activates and closes the flight plans.
  10. Checks aircraft discrepancy log prior to flight to ensure all discrepancies have been corrected or properly deferred prior to a flight assignment.
  11. Logs all mechanical discrepancies as they occur and informs maintenance personnel.
  12. Completes paperwork as required by LFAS.
  13. Participates in debriefings on all flights.
  14.  Ensure EFB’s current and up to date.
  15. Report for duty not less than 15 minutes prior to an assigned shift. This is for the accomplishment of briefings, preflight inspections and paperwork
  16. Monitors all weather situations and updates the Communications Center of same.
  17. Notifies the Chief Pilot whenever a personal medical deficiency exists that would affect the safety of flight.
  18. Ensures proper completion of flight logs, records and maintenance forms.
  19. Other duties as assigned.
  20. Maintains weight standard applicable to the contract and aircraft to which they are assigned.
    • LifeFlight of Maine weight policy for FW pilots is 250 lbs in measured in flightsuit and boots.
    • See policy for further.

Skills and abilities:

Leadership and Professional Development

  1. Participates in the development, implementation, and evaluation departmental aviation policies.
  2. Shares professional responsibility for identification, development and achievement of department goals.
  3. Promotes and maintains positive professional working relationships within the department and throughout the health system.
  4. Demonstrates and promotes effective interpersonal skills.
  5. Promotes the safety culture of LFAS and places safety as a top priority.

Education and/or experience

  1. 1200 total flight hours
    • A minimum of 500 hours Pilot in Command time,
    • 100 Night flight hours,
    • 100 Multi engine hours.
    • Commercial pilot airplane with Instrument Privileges
    • Be able to obtain a Class I FAA Physical Annually or as required for the type of operation being conducted.

Working conditions/physical demands:

  1. Ability to operate airplanes and is exposed to non-conventional motion, noise, vibration, chemicals (i.e. jet fumes) and extreme heat or cold.
  2. Ability to lift at least 50 pounds using proper body mechanics and bend and carry heavy equipment and assist with carrying and loading patients. 
  3. Ability to use maintenance stands and ladders to preflight aircraft. Able to refuel aircraft if required.
  4. Works in a patient care environment on the aircraft and is exposed to possible infectious diseases and chemical toxins.
  5. Required to arrive at their primary base site within 1 hour of travel time.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.


Aviation Maintenance Technician

  • Reports To: Director of Maintenance and/or Maintenance Supervisor
  • Job Location: Primary: Base as Assigned. Secondary: Bangor. Lewiston, Sanford, Camden

Position Summary:

Responsible for ensuring program aircraft are maintained to airworthiness standards prescribed by applicable regulations, airworthiness directives, company policies, and industry best practices. Coordinates maintenance activities with the DOM, Base aviation staff, and LFAS leadership as applicable. Works collaboratively with other members of the team.
Schedule: This position has different schedule configurations including 4 on/4 off, 5/2 or 7-on/7-off. After hours call requirement during days on for some positions.

Interested candidates should submit a resume by mail or email to:
Attn: Farrah Fidler, SHRM-CP, PHR
HR, Finance, & Compliance Manager, LifeFlight Aviation Services
189 Odlin Road, Bangor, ME 04401
ffidler@lifeflightmaine.org

Responsibilities:

  1. Responsible to have a thorough knowledge of and compliance with Federal Aviation Regulations (FAR), Applicable AAIP, MEL’s, and LFAS General Operations Manual guidelines (GOM).
  2. Performs daily inspections to assigned aircraft. Performs reviews of aircraft, reviews aircraft records, documents discrepancies, and makes repairs per the GOM as applicable.
  3. Performs repairs scheduled and unscheduled maintenance activities to the assigned aircraft.
  4. Updates and maintains maintenance manuals, service bulletins, parts books, and regulatory updates, and other technical directives as required and or directed.
  5. Coordinates ordering, shipping, and receiving of parts, supplies, tooling and warranty claim parts with the program base of operations, vendors and manufacturers.
  6. Coordinates aircraft maintenance scheduling with the lead mechanic, DOM or designee.
  7. Prepares and maintains documentation related to work activities in accordance with regulations.
  8. Maintains a clean, safe, and orderly work environment and corrects any hazardous or unsafe practices as reports them per LFAS policy.
  9. Performs similar duties on an on-call basis as directed by the DOM or designee.
  10. Weekend call and holidays as directed in addition to travel to and between LFAS base sites as directed to assist with maintenance needs.
  11. Track maintenance needs, inspection, registration, and arrange maintenance needs with outside vendors for LifeFlight of Maine or LFAS surface vehicles assigned to the base site.
  12. Attend training, may travel and time away from home.
  13. Performs other duties as assigned.
    Skills and abilities:
  14. Ability to build and maintain positive relationships with team members in the flight department and throughout the health system.
  15. Ability to apply regulatory and technical information to various situations.
  16. Ability to analyze and troubleshoot technical/inspection issues; provide guidance and resolution to problems and issues with the aircraft.
  17. Ability to conduct activities requiring lifting, carrying, pushing or pulling-up to 50 lbs on a frequent basis.
  18. Operates hand and power tools measurement instruments designed to maintain the aircraft.
  19. Operates hoists, trucks and ancillary support equipment as necessary

Requirements, Education, And/Or Experience:

  1. Airframe and Power Plant (A&P) license.
  2. Two years minimum turbine aircraft maintenance experience.
  3. Preferred Minimum two (2) years Turbine Helicopter Maintenance experience.
  4. Preferred previous Leonardo and/or King Air experience, as applicable to assignment.
  5. Preferred completion of OEM approved training program.
  6. Requirements set forth by contracted entities to include, but not limited to, vaccination requirements.

Working Conditions/Physical Demands:

Working conditions in or near aircraft and/or an aircraft hangar environment on a daily basis and may be exposed to loud aircraft noise, fumes, gases, odors, dust particles, and mechanical and electrical hazards.